16727

Complaint Cell

Central Customer Service & Complaint Management Cell. For any complaint or suggestion, please contact any of the following officials.

How To Reach Us

  • Call Centre16727
  • Phone(8802)-223389146
  • Email Addresscmc@bd.finance
  • Mailing AddressCCS & CMC, Bangladesh Finance Tower, 64, Motijheel C/A, Dhaka-1000.
  • Enquiry TimeFrom 10am to 5pm, Sun–Thu (except holidays)

Complaint Management Officials

Members of Central Customer Service & Complaint Management Cell

NameDesignationCell No.EmailRole
Mohammad Abu ObayedSVP & Head of Wealth Management01712735949obayed@bd.financeMember
Mohammad Kohinoor HossainSVP & Head of Sustainable Finance & Head of Branches01618448730kohinoor@bd.financeMember
Md. Jubraj HossainVP & Head of Treasury01618448919jubraj.hossain@bd.financeMember
Md. Emran HossainFAVP & Head of GSD01618448938emran@bd.financeFocal Point

Branch Level Customer Service & Complaint Management Officials

BranchOfficialCell No.Email
Principal BranchBangladesh Finance Tower, 64, Motijheel C/A, DhakaUllash Kumar RoyManager, SME & Sustainable Finance01620-011922ullash@bd.finance
Gulshan BranchLevel 5, Tower of Aakash, 54 Gulshan Avenue, DhakaMd. Joinal AbedinSAVP & Branch Manager01618-448944abedin@bd.finance
Chattogram BranchAziz Court (19th floor, North Side) 88-90, Agrabad C/A, ChattogramMd. Abdullah Al MamunAVP, Head of Branch Chattogram01618-448933mamun@bd.finance
Sylhet BranchFeroz Center (5th Floor), Chowhatta, Sylhet-3100Khalad Ben MozaharFAVP & Branch Manager01756-850540khalad@bd.finance
Uttara BranchZinnath Center-2 (5th Floor), Plot #111/4, Sector #4, Uttara Model Town, Dhaka-1230Md. Rasedul AlamBranch Sales & Service Manager01713-596871rasedul.alam@bd.finance
Gazipur BranchRiaz Tower (4th Floor), Gazipur Road, Chandona Chowrasta, Gazipur-1702Shahidul HaqueBranch Manager01789-868676shahidul@bd.finance
Jashore BranchRashid Center (3rd Floor), 7/A, R.N Road, Kotwali, JashoreMd Ashraful AlomBranch Manager01714-172480ashraful.alom@bd.finance

Official Notice